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Cancellation before shipment:

If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on customercare@femora.in or call us on +91 8696954271.

In such cases, the order will be canceled and the refund will be initiated within 24-48 business hours after the cancellation request.

Cancellation post shipment:

If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our Customer Support team on customercare@femora.in or call us on +91 8696954271.

 Once we receive the product(s) back and verify its packaging/condition, Post our examination we’ll refund your money within 24-48 business hours.